Privacy Policy

Welcome to the Privacy Policy for Salbridge Lawyers (ABN 29 667 121 593) ("we", "us", "our"). We are committed to protecting the privacy of individuals who interact with our website and services. This policy outlines how we collect, use, disclose, and manage personal information in compliance with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 (Cth).

By using our website, submitting information to us, or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

• Contact Information: Your name, email address, telephone number, and mailing address.
• Inquiry/Matter Details: Information you provide when you contact us via our forms, email, or phone, including details about your legal query or matter.
• Newsletter Subscription Data: Your email address when you sign up for our newsletter.
• Careers Information: Information you provide when applying for a position, such as your name, contact details, resume/CV, cover letter, and employment history.
• Website Usage Data: Technical information automatically collected when you visit our website, such as your IP address, browser type, device information, pages visited, time spent on site, and referral sources (collected via cookies and analytics tools).
• Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.
• Advertising Data: Information related to the performance of our online advertising campaigns (e.g., Google Ads conversion data).

We collect personal information through various methods, including:

• Directly from You: When you fill out forms on our website (e.g., contact form, newsletter signup, careers application), send us an email, call us, or interact with our social media pages.
• When You Engage Our Services: When you become a client or consult with us regarding legal matters.
• Automatically: Through the use of cookies, web beacons, and analytics tools (like Google Analytics) when you navigate our website. Your IP address is also collected for security purposes (e.g., rate limiting on form submissions).
• From Third Parties: Occasionally, we might receive information from third parties, such as recruitment agencies (for careers) or publicly available sources, where permitted by law.

Cookies and Analytics

Our website uses cookies to enhance user experience and analyse traffic. You can control cookie preferences through your browser settings. We utilise Google Analytics and Google Ads for website analysis and advertising performance tracking. You can learn more about how Google uses dataand explore Google's privacy controls.

We use the personal information we collect for purposes including, but not limited to:

• Providing legal advice and services to you.
• Responding to your inquiries, requests, and communications.
• Processing newsletter subscriptions and sending relevant updates, articles, and marketing materials (where consent is provided or implied, with opt-out options available).
• Assessing and processing job applications submitted through our careers section.
• Maintaining our business records and managing client relationships.
• Improving our website functionality, content, and user experience based on analytics data.
• Monitoring and improving the security of our website and systems (e.g., using IP addresses for rate limiting).
• Measuring the effectiveness of our advertising campaigns.
• Complying with our legal and professional obligations.

We may disclose your personal information to third parties in certain circumstances, including:

• To our employees, contractors, and related entities as reasonably necessary for the purposes outlined in this policy.
• To third-party service providers who assist us in operating our business, such as IT service providers, cloud storage providers (e.g., Microsoft 365), email service providers (e.g., SendGrid for contact form delivery), marketing platforms, and web analytics services (e.g., Google).
• To courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
• To recruitment agencies or referees if you apply for a position with us.
• With your consent or at your direction.

We take reasonable steps to ensure that any third parties handling your personal information comply with appropriate data privacy and security obligations.

We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. This includes secure storage, access controls, and data encryption where appropriate.

However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping any passwords confidential.

In the event of an eligible data breach under the Notifiable Data Breaches (NDB) scheme, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as required by law.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You have the right under the Privacy Act 1988 (Cth) to request access to the personal information we hold about you and to request that we correct any inaccuracies.

To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable period. We may charge a reasonable fee for providing access, covering our administrative costs. We will not charge for making a correction request.

In certain circumstances prescribed by the Privacy Act, we may refuse your request. If we do, we will provide you with a written notice setting out the reasons for the refusal (unless unreasonable to do so) and the mechanisms available to complain about the refusal.

If you believe we have breached the Australian Privacy Principles or have concerns about how we have handled your personal information, please contact us using the details below. Please provide details of the incident so that we can investigate it thoroughly.

We will treat your complaint confidentially, investigate it, and aim to resolve it in a timely and efficient manner. We will contact you if we require any additional information and will notify you in writing of the outcome of our investigation.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Information on how to make a complaint can be found on the OAIC website.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: